Facilities on RTA Dubai Buses
RTA buses and stations are equipped with numerous facilities for commuter convenience:
- Air-Conditioned Stations and Buses: Ensuring comfort in Dubai’s hot climate.
- Information Screens: Displaying route and stop information.
- Alert Sounds and Flashlight Signals: Assisting passengers with hearing impairments.
- Dedicated Spaces: For People of Determination and separate sections for females and children.
- Vending Machines and Cafeterias: Available at main bus stops.
- NOL Top-Up Machines: Located at major bus stops.
- Bicycle Parking and Taxi Services: Available at main stations.
- E-Card Machines: For easy card management.
General Guidelines
- Reserved seating behind the driver is for ladies and children.
- Eating, drinking, smoking, spitting, and littering are prohibited.
- Animals and heavy luggage are not allowed.
- Noise and musical instruments are not permitted on the bus.
Contact Information for RTA Dubai
For assistance, you can reach RTA Dubai through various channels:
- Email: ASK@rta.ae
- Phone: 800-90-90
- Website: RTA Dubai Official Website
- Customer Happiness Centres: Located in Deira, Al Aweer, Al Kifaf, Umm Ramool, Al Twar, Al Barsha, and Al Manarah.
Comparison of RTA Dubai Bus Route Types
| Bus Route Type | Purpose | Coverage Area | Key Characteristics |
| RTA Dubai Express Bus Routes | Fast and direct connections to major destinations | Major hubs and key locations within Dubai | Fewer stops; faster travel time; prefixed with “E” |
| RTA Dubai Feeder Bus Routes | Connects residential areas to main metro stations | Residential neighborhoods and metro stations | Smaller, local routes feeding into larger transport systems |
| RTA Urban CBD Bus Routes | Serves the Central Business District (CBD) | Central business areas of Dubai | High frequency; caters to office commuters |
| RTA Urban Bus Routes | General city transportation | Various city areas across Dubai | Extensive network; connects different neighborhoods and commercial areas |
| RTA Intercity Routes | Links Dubai to neighboring cities | Routes to cities like Abu Dhabi, Sharjah, Ajman, etc. | Longer routes; prefixed with “E” for intercity travel |
