Dubai’s Central Business District (CBD) is a vibrant hub of commerce and culture. The Roads and Transport Authority (RTA) manages an extensive network of CBD bus routes to connect key business, retail, and residential zones. These routes cater to high commuter and tourist traffic. This article details the RTA’s CBD bus routes, helping you navigate Dubai’s central areas efficiently. Discover how to make the most of your journey through Dubai's bustling core.
Urban CBD Bus Routes
RTA’s Urban CBD bus routes cover key areas in Dubai’s Central Business District, including Deira and Bur Dubai. These routes connect major landmarks, business hubs, and residential areas, providing frequent and efficient service.
Here are the key CBD bus routes:
| Bus ID | From | To |
| C01 | Airport Terminal 3 | Al Satwa Bus Station |
| C03 | Al Karama Bus Station | Abu Hail MS |
| C04 | Gold Souq Bus Station | Jaddaf |
| C05 | Gold Souq Bus Station | Al Ghubaiba Bus Station |
| C09 | Al Satwa Bus Station | Hor Al Anz East, Qiyadah MS |
| C10 | Hamriya Port, Control Tower | Mercato Shopping Mall |
| C15 | Hamriya Port, Control Tower | Deira City Center Bus Station |
| C18 | Shaikh Rashid Colony | Lamcy Plaza |
| C26 | Al Wasl Park | Qusais Ind’l Area |
| C28 | Gold Souq Bus Station | Mamzar Beach Park |
Dubai Bus Fares
Dubai’s bus fares are zone-based, reflecting the distance traveled. The city is divided into seven zones, and fares vary according to the number of zones crossed. Transfers between buses, metro, trams, and water buses within 30 minutes are charged as a single trip. Delayed transfers incur additional charges.
Fare Payment Methods
Fares are paid using NOL cards, with the following rates:
| Card Type | Fare within 1 Zone | Fare for 2 Adjacent Zones | Fare for More than 2 Zones |
| Silver Card | AED 3 | AED 5 | AED 7.5 |
| Gold Card | AED 6 | AED 10 | AED 15 |
| Blue Personal Card | AED 3 | AED 5 | AED 7.5 |
| Red Card (Ticket) | AED 4 | AED 6 | AED 8.5 |
Discounts are available for students, social affairs recipients, senior citizens, and holders of blue personal cards. Free travel is available for People of Determination and children aged 5 years or under. Penalties apply for invalid, expired, or unauthorized NOL cards, with fines up to AED 500 for using fake cards.
Facilities in RTA Dubai Buses
RTA buses and bus stations are equipped with various facilities to enhance commuter comfort:
- Air-Conditioned Buses and Bus Stands: All 17 bus stations and 554 waiting areas are fully air-conditioned.
- Information Screens: Displays provide real-time information on stops and routes.
- Accessibility Features: Facilities for People of Determination, including dedicated spaces and ease of boarding for wheelchair users.
- Family-Friendly Areas: Separate sections for women, children, and families.
- Vending Machines and Cafeterias: Available at main bus stops.
- NOL Card Top-Up Machines: Located at major bus stops and stations.
- Bike and Taxi Parking: Proper facilities at main stations.
General Guidelines on Using Public Buses in Dubai
To ensure a pleasant experience for all passengers, adhere to the following rules:
- Reserved Seating: The three rows behind the driver are reserved for ladies and children.
- Prohibitions: Eating, drinking, smoking, spitting, littering, and carrying animals or heavy luggage are prohibited.
- Noise and Instruments: Avoid creating noise or playing musical instruments on the bus.
RTA Dubai Contact Information
For queries or assistance, contact the RTA through:
- Email: ASK@rta.ae
- Phone: 800-90-90
- Address: Roads & Transport Authority, P.O. Box 118899, Dubai, UAE
- Website: RTA Dubai Official Website
- Customer Happiness Centres: Located in Deira, Al Aweer, Al Kifaf, Umm Ramool, Al Twar, Al Barsha, and Al Manarah.
Comparison of RTA Dubai Bus Route Types
| Bus Route Type | Purpose | Coverage Area | Key Characteristics |
| RTA Dubai Express Bus Routes | Fast and direct connections to major destinations | Major hubs and key locations within Dubai | Fewer stops; faster travel time; prefixed with "E" |
| RTA Dubai Feeder Bus Routes | Connects residential areas to main metro stations | Residential neighborhoods and metro stations | Smaller, local routes feeding into larger transport systems |
| RTA Urban CBD Bus Routes | Serves the Central Business District (CBD) | Central business areas of Dubai | High frequency; caters to office commuters |
| RTA Urban Bus Routes | General city transportation | Various city areas across Dubai | Extensive network; connects different neighborhoods and commercial areas |
| RTA Intercity Routes | Links Dubai to neighboring cities | Routes to cities like Abu Dhabi, Sharjah, Ajman, etc. | Longer routes; prefixed with "E" for intercity travel |
Dubai’s Urban CBD bus routes offer an essential link between key business and residential areas in the city. With comprehensive coverage, modern facilities, and efficient service, these routes ensure that navigating Dubai’s Central Business District is both convenient and comfortable. Whether you’re commuting to work, exploring the city, or visiting its iconic landmarks, the RTA’s urban bus network is designed to meet your needs effectively.
