If you're living in the Northern Emirates—specifically Ajman, Umm Al Quwain, Ras Al Khaimah, or Al Fujairah—chances are you’re using the services provided by Etihad Water and Electricity, or what many still fondly refer to as FEWA. With a range of online services, managing your electricity and water bills has never been easier. This guide will walk you through the simple steps to view and pay your FEWA bill online, ensuring you stay on top of your utility expenses.
Understanding Etihad WE
Etihad Water and Electricity (formerly FEWA) is a key player in the utility sector of the UAE. By offering essential services like water and electricity, they ensure that residents have access to reliable utilities. The shift from FEWA to Etihad WE has brought about enhanced features and a focus on customer satisfaction, particularly through their online services.
How to Check Your FEWA Bill Online
Step 1: Visit the Website
Start by heading to the Etihad WE website. Whether you’re using your mobile phone or desktop, you’ll be greeted with a modern and user-friendly interface designed to make your experience seamless.
Step 2: Navigate to Bill Payment
Once you’re on the site, look for the menu section titled “Services.” Click on it, then select “View and Pay Bills.” This will take you to the dedicated section for bill management.
Step 3: Start the Service
Click on the “Start Service” button, which is prominently displayed in green. This action will open a new tab where you can view and pay your bill.
Step 4: Enter Your Details
Here’s where it gets a bit personal! You’ll need to enter your account number, which can be found on your previous bill, along with your registered mobile number. Don’t forget to complete the captcha verification to ensure security.
Step 5: Search for Your Bill
Once you’ve entered your details, click on the search button. In just a few moments, your bill should appear on the screen. Easy, right?
Paying Your FEWA Bill
After viewing your bill, it’s time to settle that payment! You have several options available:
Online Payment Methods
You can pay your bill instantly using a variety of methods:
- KIOSK Machines: Located in various public areas for quick and easy payments.
- Banks: Many local banks provide online payment services for Etihad WE bills.
- Al Ansari Exchange: A reliable option for cash payments.
After payment, you can also download a copy of your bill for your records. It’s always good to keep track of your payments!
Contacting Etihad WE for Assistance
If you encounter any issues or have questions, Etihad WE is just a call away. You can reach their helpline at 8003392 or send them an email at cs@etihadwe.ae. Their customer service team is ready to assist you with any inquiries you may have.
Where to Pay Your FEWA Bill in Person
If you prefer to handle your Etihad WE (formerly FEWA) bill payments in person, you'll find a range of KIOSK machines available throughout the Northern Emirates. Here’s a quick overview of where you can locate these convenient payment options:
Abu Dhabi
- ADNOC Stations: Available at multiple locations, including:
- Al Nasser
- Al Zafrana
- Samha North
- Samha South
- Tourist Club Area
- Commercial Bank International (CBI):
- Marina Mall
- Electra Street
- Lulu Hypermarkets:
- EMKE Lulu Baniyas
- EMKE Lulu Hamdan Street
- EMKE Lulu Salam Street
- Ministry of Presidential Affairs:
- Admin Building
- MOPA Palace
- Safeer Mall:
- Safeer Al Mussafah
- Safeer Tourist Club
Al Ain
- Commercial Bank International (CBI):
- Al Ain Branch, next to the post office
- Lulu Hypermarkets:
- EMKE Lulu Al Foah Mall
- EMKE Lulu Kuwaitat Mall
- EMKE Sanaiya Mall
Dubai
- ENOC Stations: Multiple locations, including:
- 1012 Al Aweer Rd (Vegetable Market)
- 1013 Al Quoz (opposite Old Grand Mall)
- 1022 Dubai-Sharjah Rd
- 1032 Emirates Rd (Dubai to Sharjah)
- 1053 Jumeirah Beach Rd
- Union Coop: Available at various branches including:
- Al Barsha Mall
- Al Wasl Branch
- EPPCO Stations: Various locations, including:
- 100 Al Satwa Rd
- 25 Sheikh Zayed Rd (International City)
- Lulu Hypermarkets:
- EMKE Lulu Al Qusais
- EMKE Lulu Barsha
- EMKE Lulu Karama
- Commercial Bank International (CBI):
- Bur Dubai
- Al Riqqa Road
- Al Manama Supermarket:
- Hypermarket in Al Karama and Al Quoz
- Century Mall:
- Abu Hail towards Al Mamzar
Sharjah
- Al Manama Supermarket: Locations on Rolla and Maliha Road
- Commercial Bank International (CBI):
- King Faisal Street
- Rolla Bank Street
- EMKE Lulu:
- Al Falah
- Al Nahda
- Rolla
- University of Sharjah: Medical Campus and Student Centres
- Safeer Mall: Safeer Sharjah
Ajman
- Ajman Police Headquarters:
- Al Manama Supermarket: Located in Ajman Mall
- Commercial Bank International (CBI):
- Sheikh Khalifa Road
- ENOC Stations:
- Al Gharafa and Al Talah
- Lulu Hypermarket:
- EMKE Lulu Ajman
- EPPCO Stations:
- Al Jarf and Al Humadeia
Umm Al Quwain
- Al Manama Supermarket: Main road to Umm Al Quwain
- Commercial Bank International (CBI):
- King Faisal Street
- Lulu Hypermarket:
- EMKE Lulu Umm Al Quwain
- EPPCO Station:
- 305 Dreamland Park
Ras Al Khaimah
- Al Manama Supermarket: Near NBAD Bank
- ENOC Station: Opposite RAK Ceramics
- Safeer Mall: Safeer RAK
- Commercial Bank International (CBI):
- Al Hamra Branch, Manar Mall, and Nakkheil Branch
Al Fujairah
- Al Manama Supermarket: Located on Ittihad Road
- ENOC Stations:
- Near the Fish Roundabout and Al Fasaeel
- EPPCO Stations:
- Fujairah Airport and The Tower
- Century Mall:
- Lulu Hypermarket:
- EMKE Lulu Dibba
These KIOSK machines are located in convenient public areas, making it easy to pay your Etihad WE bills without any hassle. Be sure to check with local establishments for the nearest location and their operating hours!
Managing your Etihad WE (formerly FEWA) bill is a breeze when you utilize the online services offered. By following the steps outlined in this guide, you can effortlessly view and pay your bills, ensuring that you stay on top of your utility expenses without the hassle. Whether you prefer online payment or visiting a local KIOSK, Etihad WE has you covered. So go ahead, take control of your bills today!
