How to Easily Check Your Salik Balance in Dubai (2025 Guide)

The advanced infrastructure of Dubai includes its smart mobility solutions particularly exemplified by the Salik electronic toll system. Since its launch in 2007 the automated system enables residents to pass through designated toll gates across the city without interruption. Having enough balance in your Salik account is vital to prevent fines and make your travels uninterrupted. The guide details all checking methods for Salik balance throughout 2025.

Understanding the Salik Toll System

The electronic toll collection system named Salik operates in Dubai to supervise traffic effectively. Your vehicle gets automatically debited upon passing through any Salik gate:

• AED 4 during off-peak hours
• AED 6 during peak hours

The Salik card operates through an attached tag on your windshield which uses RFID technology to communicate with toll gates. Your prepaid account automatically transfers the toll fee when you pass through a Salik gate without needing any vehicle speed adjustment or stopping process.

Methods to Check Your Salik Balance

1. Online Methods

Via the Salik Website

1. Visit www.salik.ae
2. If you’re registered:
   • Click on “Check Salik Balance”
   • Enter your Salik Account Number and PIN
   • Your balance will be displayed immediately
3. If you’re not registered:
   • Click “Check My Balance” on the top right of the homepage
   • Enter your registered mobile number (without the leading zero)
   • Choose your emirate (e.g., Dubai)
   • Select your vehicle type (e.g., Private)
   • Enter your plate number and select the code
   • Click “Check Balance”

Through the RTA Website

1. Go to the official RTA website
2. Click on “Check Salik balance” in the navigation menu
3. Choose either “By account” or “By plate”
4. For “By plate,” enter your Mobile Number and Plate Number
5. For “By account,” enter your Salik Account Number and PIN
6. Click “Search” to view your balance

2. Mobile Applications

Smart Salik App

1. Download the Smart Salik App from the App Store (iOS) or Google Play Store (Android)
2. Log in using your Salik credentials or register if you’re a new user
3. Select “Check My Balance” to view your current balance

Dubai Drive App

1. Download the Dubai Drive App from your device’s app store
2. Log in or create an account
3. Navigate to the Salik section
4. Select the option to check your Salik balance

3. Phone-Based Methods

Salik Call Center

1. Dial 800 72545 (800 SALIK)
2. Select your preferred language: Press 1 for Arabic or 2 for English
3. Press 3 to log in to your Salik account
4. Enter your Salik account number and PIN when prompted
5. Press 1 to hear your current balance

This service is available 24/7, allowing you to check your balance at any time.

SMS Service

1. Send an SMS to 5959
2. Include your Salik account number in the message
3. You will receive a reply with your current balance

4. Physical Locations

Salik Kiosks

Salik kiosks are located throughout Dubai and provide a convenient way to check your balance:

1. Locate a Salik kiosk near you
2. Select your preferred language on the touchscreen
3. Choose “Check Salik balance” from the menu
4. Enter your Salik Account Number and PIN
5. Your balance will be displayed on the screen

Managing Your Salik Account

Finding Your Salik Account Number

You need to find your Salik account number if you do not know it:

• Check your vehicle’s registration card
• Visit the Salik website and log in (your account number should be visible in the upper right corner of the page)
• Contact the Salik customer service center for assistance

Forgotten PIN

If you’ve forgotten your PIN:

1. Visit the Salik website
2. Click on the “Forgot PIN” option
3. Follow the prompts to reset your PIN
4. You may need to provide additional verification information

Activating Your Salik Card

Users must activate their Salik card through the website after purchasing it. Here’s what you’ll need:

• Salik card number (found on the back of the card)
• Your mobile number
• Traffic file number (for vehicles registered in the UAE, found on the vehicle registration)

Users must complete the following procedure to register on the Salik website:

1. Visit the Salik website
2. Choose “Salik Services” from the homepage, then select “Activate Salik Card”
3. Fill in the registration details, including card number and traffic file number
4. Input vehicle details
5. Complete your profile details
6. Enter the verification code you receive
7. Upload the required documents and verify your details
8. Your Salik card will be activated

Recharging Your Salik Account

The charging of your Salik account can be achieved through multiple different channels for maintaining sufficient balance:

Online Recharge

1. Visit the Salik website or use the Smart Salik App
2. Log in to your account
3. Select the “Recharge” option
4. Choose your preferred payment method (credit card, debit card, or e-wallet)
5. Enter the amount you wish to add (minimum 50 AED, maximum 50,000 AED per transaction)
6. Complete the transaction

Salik Kiosks

1. Locate a Salik kiosk
2. Select “Recharge Salik Account” from the main menu
3. Enter your Salik account number and PIN
4. Choose the recharge amount
5. Insert cash or use a card to complete the transaction

Petrol Stations

Many petrol stations in Dubai offer Salik recharge services:

1. Inform the attendant that you want to recharge your Salik account
2. Provide your Salik account number
3. Specify the amount you want to add
4. Pay the amount in cash or by card

Banks and Exchange Houses

Banking institutions along with exchange houses in Dubai operate Salik recharge services:

1. Visit a participating bank or exchange house
2. Inform the teller that you want to recharge your Salik account
3. Provide your Salik account number and the desired recharge amount
4. Complete the transaction using cash or card

Salik Gates in Dubai

The city of Dubai now operates 10 Salik toll gates throughout the year 2025:

1. Al Garhoud Bridge
2. Al Mamzar South
3. Al Mamzar North
4. Al Safa
5. Al Barsha
6. Al Maktoum Bridge
7. Airport Tunnel Gate
8. Jebel Ali
9. Al Khail Gate
10. Business Bay Crossing Gate

Knowing the locations of Salik gates enables you to forecast your Salik usage which aids in account balance planning.

Avoiding Fines and Penalties

Fines and penalties from Salik will be avoided by keeping your account balance adequate:

• If you pass through a Salik gate with insufficient balance, you must top up your account within 5 working days
• Failure to do so will result in a fine of 50 AED per day per vehicle
• Tampering with or manipulating a Salik tag can result in a fine of 10,000 AED
• Causing damage to a Salik toll gate can also lead to a fine of 10,000 AED

Tips to avoid penalties:

• Regularly check your Salik balance using the methods described earlier
• Set up balance alerts through the Smart Salik App or website
• Recharge your account promptly when the balance is low
• Ensure your Salik tag is properly installed and not tampered with

Salik for Rental Cars and Visitors

Rental Cars

All rental car firms operating in Dubai equip their cars with Salik tags. Final bills from Salik contain the charges that you must pay. However, it’s important to:

• Confirm with the rental company how Salik charges are handled
• Keep track of your Salik gate passages during your rental period
• Check your final bill to ensure Salik charges are accurately reflected

Visitors with Personal Vehicles

Your driving experience into Dubai requires you to operate your personal vehicle:

• You can purchase a temporary Salik tag from select petrol stations or Salik customer service centers
• Alternatively, you can register your vehicle online for short-term Salik use
• Ensure you have sufficient balance on your temporary Salik account to cover your expected usage

Salik Customer Support

The Salik customer support team handles all inquiries about your Salik account and existing balance:

• Phone: 800 72545 (800 SALIK)
• Email: customerservice@salik.ae (All Customers), specialaccounts@salik.ae (Corporate Customers)
• In-person: Visit a Salik customer service center (locations available on the official website)

Customer support can assist with:

• Account-related issues
• Balance discrepancies
• Tag malfunctions
• General inquiries about Salik services

Frequently Asked Questions

The procedure to check your Salik balance in Dubai provides several accessible methods to suit your individual needs and circumstances. The selection of accessing your Salik balance through the official website or mobile apps or phone services or physical kiosks enables you to maintain awareness of your balance for hassle-free road use in Dubai.

Checking your balance regularly and making timely account charges and following sound account management practices will allow you to use Dubai’s toll roads without interruptions while preventing fines. Knowledge about Salik system components starting with gate positions through account handling and customer support services allows comfortable navigation of Dubai roads.