How to reach out?
- Open the Careem app.
- Go to your Profile.
- Tap on Help.
- Select “Get help with this ride” or “View past rides”.
- Choose the issue from the listed reasons.
- Initiate a live chat.
Availability:
- In-ride or post-ride (up to 1 hour after the ride)
5. Safety and Security Support
Safety is paramount at Careem. If you face any safety-related issues during your ride, immediate help is available.
