How to reach out?
- Open the Careem app.
- Go to your Profile.
- Tap on Help.
- Select “Get help with this ride” or “View past rides”.
- Choose from the listed reasons to report a problem.
- Message us.
Availability:
- 24/7
2. Online/Web Support
For those who are not registered Careem users, help is also available through the Careem website.