Step-by-Step Guide to Contact Careem Customer Care via the App
Using the Careem app to contact customer service is straightforward. Here’s how you can do it:
- Open the Careem App: Launch the app on your smartphone.
- Go to the Menu: Tap on the menu icon (usually three horizontal lines) located at the top-left corner of the screen.
- Select ‘Help’: In the menu, find and tap on the ‘Help’ option.
- Choose Your Issue: The app will present a list of common issues. Select the category that best matches your problem.
- Follow the Prompts: The app will guide you through a series of prompts to gather more details about your issue.
Read More: Using and Topping Up Careem Pay: Step-by-Step Instructions
How to Contacting Careem by Their Official Guide
1. In-app Support
The Careem app provides a robust Help Centre that covers a wide range of topics to assist you in using the service efficiently.
