The Ratibi Salary Card serves as a prepaid payroll card which First Abu Dhabi Bank (FAB) provides to UAE workers who do not have standard banking accounts. The prepaid payroll card provides employees with a means to receive employment wages and make financial transactions and withdraw cash easily.
The process of checking your Ratibi Salary Card balance regularly enables better financial management. You can prevent late bills and plan expenses correctly by checking your card balance regularly. This practice also ensures you maintain enough money for transactions.

Methods to Check Ratibi Salary Card Balance

1. Through the FAB Website
Online balance checking for your account becomes simple by accessing the First Abu Dhabi Bank (FAB) official website. Here’s how:
- Users should start by accessing their web browser to reach the official FAB website.
- The “Prepaid Cards” page will appear followed by a selection of “Ratibi Prepaid Card.“
- Select “Ratibi Prepaid Card Balance Enquiry” from the website.
- Complete the balance check by entering the ending digits of your card number together with your card identification code.
- The balance information appears on the screen display.
Click here to access the FAB balance check page
2. Using the FAB Mobile App
Through the FAB Mobile application users can view their balance at any time using their phone. Here’s how:
- Users can find the FAB Mobile application available through both Apple App Store and Google Play Store.
- To begin using the service you must create an account while connecting your Ratibi card.
- Open the app by logging in and choose “Check Balance” from the options.
- The balance information will appear on the display.
3. Via SMS or USSD
Many customers choose SMS and USSD commands as their preferred method for viewing their account balance. Here’s how:
- Users must send their SMS message with a particular format to the FAB-provided number.
- The USSD code when supported by FAB serves as a method to get balance information.
4. Through FAB ATMs
The balance check function is available through FAB ATMs and any ATM that operates with Ratibi cards:
- Insert the Ratibi card into the Automated Teller Machine.
- Select the “Check Balance” option.
- The machine screen will show your current account balance.
5. Through Customer Service
You can reach out to FAB customer service for help or to resolve any encountered issues:
- Customer service number: 600522298 (Ratibi) or 600 52 5500 (FAB Service)
- The procedure for agent contact and balance information retrieval requires you to follow the provided instructions.

Tips and Solutions If You Can’t Check Your Balance

The following steps will help you solve issues with checking your account balance:
- Website or app not working: Try accessing it again after a few minutes or use an alternative method.
- Balance not displayed: Verify that you have typed the correct card number then attempt another check.
- Card-related issues: Contact customer service to obtain further help when dealing with card-related problems.
Security Tips When Checking Your Balance

You need to protect your data security while viewing your Ratibi Salary Card balance through online channels. Here are some tips:
- Your card details and PIN must never be given to anybody.
- You should check your balance only through the official FAB website or app.
- Public Wi-Fi should be avoided while checking your financial information.
Additional Information
A Ratibi Salary Card provides several advantages to its users:
- No monthly fees – No hidden charges.
- Easy to use – Can be used at ATMs, stores, and for bill payments.
- Wide accessibility – Accepted at various locations across the UAE.
Frequently Asked Questions (FAQ) About Ratibi Salary Card

Can I check my balance without the internet?
Yes, you can check your balance via SMS or ATM without an internet connection.
How long does it take for the balance to update?
The balance is usually updated in real-time after salary deposits or transactions.
What should I do if my balance is incorrect?
If your balance appears incorrect, check your recent transactions. If the issue persists, contact FAB customer service for assistance.
Is there a fee for checking my balance?
No, checking your balance through the FAB website, mobile app, ATM, or customer service is usually free. However, charges may apply if using SMS or third-party ATMs.
Can I use my Ratibi Salary Card internationally?
No, Ratibi Salary Cards are designed for use within the UAE and may not work for international transactions.
What happens if I lose my Ratibi Salary Card?
If you lose your card, immediately contact FAB customer service to block it and request a replacement.
Can I withdraw cash using my Ratibi Salary Card?
Yes, you can withdraw cash at any FAB ATM or ATMs that accept Ratibi cards in the UAE.
How can I update my contact details linked to my Ratibi Salary Card?
You can update your contact details by visiting a FAB branch or contacting customer service.
Can I transfer money from my Ratibi Salary Card to another account?
No, Ratibi Salary Cards do not support direct transfers to other bank accounts. However, you can withdraw cash and deposit it into another account manually.
How can I reset my PIN if I forget it?
You can reset your PIN by visiting a FAB ATM or contacting FAB customer service for assistance.
You can easily view your Ratibi Salary Card balance through the most suitable method available to you. You can verify your Ratibi Salary Card balance through the FAB website or by downloading their app or by accessing nearby ATMs.