How to Check Your du Number in the UAE

If you’ve recently purchased a new du SIM card or simply forgot your number, don’t despair — there are several simple ways to check your mobile number in the UAE. For the simple minded, there are USSD codes, for the app lovers, there are apps, and if you want to talk to someone directly, you can call customer service. Now, let’s dive into different ways you can check your du number quickly.

How to Check Your du Number

1. Using a Short Code (USSD)

Using a short USSD code is one of the easiest and quickest methods of checking your du number. Here’s how:

• *Dial 116# on your du phone.
• After a few moments, you will see a pop up on your screen showing your du number.

This service is free, and it is available to anybody using a du SIM without the need for an active internet connection or balance. It can be used as many times as you like. It’s quick, hassle free, and you don’t need to do anything extra.

2. By Sending an SMS

However, if you are okay with sending an SMS, du has a simple way for you to check your number. Just follow these steps:

• Just send an SMS with the text 'getmymsisdn' to 9296.
• You will get a reply with your du mobile number within moments.

Note: If you have no balance, use this service without charge. However, if you have a low or positive amount in your account balance, you may be charged for this method (for example, 1 AED per SMS). However, before sending, always check if there are any changes in charges.

3. Using the du App

The other handy way to get to your number and other account details is the du app. The app can be downloaded from the App Store or Google Play. Once installed, follow these steps:

• Open the app and log in with du account.
• Under “Account Information” you will see your mobile number on the main dashboard.

The du app is quite a must have tool, especially if you need to update your account or check other details like your balance, usage, and status of the active services.

4. Making a Missed Call

You can also check your du number by making a missed call if you don’t have internet or balance. Here’s how:

• Pick up the phone and call a friend, a family member, or another phone.
• Just ask them to check the caller ID and see your du number.

It’s free and doesn’t need a service, but you’ll need another phone to use the number.

5. Calling du Customer Support

For more detailed information, or if the other methods don’t work, you can always call du's helpline:

• To dial from your du number dial 0097143905555.
• Just ask the customer service representative to give you your du number.

The du helpline is a good way to obtain correct information directly from the supply. You can inquire about account details or any problems you might be having and the service is toll free for du customers.

6. Checking the SIM Box

If you’ve still got the original packaging for your du SIM card, the number could be printed on the back of the SIM box. As a last resort, if you cannot access other means, it’s a handy backup.

How to Check du SIM Owner Details

If you also need to check the details of your du SIM card owner, du makes it simple with two methods:

1. USSD Code for Owner Details

• You can dial *155# from your du phone.
• The SIM owner’s registered name and address will pop up on screen.

2. du App

• If you have the du app installed, you can simply open it and log in to your account and check the SIM owner’s information right there on the app.

Tips for Remembering Your du Number

If you don’t use your du number very often, it’s easy to forget it. Here are some quick tips to help you remember:

• Write it down: Write down your number on a piece of paper, and keep the number on your phone in a safe place.
• Save it as a contact: Please add your du number as a contact in your phone under the name or your business name.
• Share it with friends and family: Share your number with the people you’re with, so that they can help you remember it.
• Use the du app regularly: You can keep the app on your phone, and check your number each time you check your balance.

FAQs About Checking Your du Number

It’s very easy to check your number in the UAE when you are du subscriber using different methods such as free USSD codes, du app or by asking du Customer support. If you have low balance or just want a quick solution, you can pick the method that works best for you. With a few helpful tips you’ll be able to remember your du number when you need it.