The management of your DU mobile balance along with your data usage needs continuous monitoring to prevent additional charges and data exhaustion. You can easily monitor your DU account balance and data allowance through convenient features the company provides. The guide explains how to track DU balance data along with answering questions related to data bundles.
How to Check DU Balance & Data Balance
Method 1: Using USSD Code (*135#)
- Dial *135# on your phone.
- A command menu will appear—select Option 1 for balance inquiry.
- Wait for the USSD code to process, and your DU balance details will be displayed.
This method provides an instant overview of your remaining balance.
Method 2: Sending an SMS to 1355
- Open your messaging app and create a new SMS.
- Type “Balance” (without quotes) and send it to 1355.
- You’ll receive an SMS reply with your current data balance and validity.
This option is useful if you prefer checking your balance via text message.
FAQs About DU Data Balance & Recharge
If I recharge with a data bundle, can I make calls or send SMS?
No, data-only recharges provide only internet balance. If you need call/SMS benefits, consider a different DU recharge plan.
Will my data bundle renew automatically?
– Recurrent data bundles renew automatically every 30 days.
– One-off data bundles do not auto-renew—you must manually recharge again.
What happens if I don’t use all my data before expiry?
Any unused data is lost once the bundle expires.
What if I run out of data before the expiry date?
– DU has Data Credit Protection, meaning you won’t be able to browse once your data is exhausted.
– After expiry, standard rates (AED 1.05/MB, including VAT) apply unless you recharge.
The procedure to check your DU balance requires dialing *135# or sending “Balance” through SMS to 1355. The knowledge you gain from checking your DU balance proves essential for both prepaid and postpaid plan users to handle their usage effectively. The DU’s official website contains complete information about their data bundles. You can check your DU balance without any surprises by simply dialing *135# or sending “Balance” to 1355.
