Travelers who want to use Air India Express flights from Dubai can find service at this airport. All passengers traveling with Air India Express can access comprehensive support at the Salahuddin area office in Dubai for booking tickets and travel plan changes and flight service needs. The guide contains current 2025 details about the office location and regular working hours besides Ramadan hours and available services and transport choices which aid effective visit planning.
The Air India Express office in Dubai operates from Salahuddin area in Deira with the official location at:
Address:
Arabian Travel Agency Building
106 Salah Al Din Street, Deira
P.O. Box: 40906, Dubai, UAE
Contact Details:
- Telephone: +971 4 207 9444 / +971 4 221 6789
- Email: ixuae@atauae.com
- Tele-Sales: +971 6597 0303 (Monday to Saturday: 9:00 AM – 7:30 PM)
Operating Hours (2025)
Standard Working Hours
- Monday to Saturday: 9:00 AM to 6:00 PM
- Sunday: 9:00 AM to 11:30 AM and 4:00 PM to 6:00 PM
Ramadan Working Hours
- Monday to Saturday: 9:00 AM to 3:00 PM and 8:00 PM to 10:00 PM
- Sunday: 9:00 AM to 11:30 AM and 8:00 PM to 10:00 PM
Airport Office (Dubai International – Terminal 2)
- Location: Dubai International Airport (DXB), Terminal 2
- Telephone: +971 4 504 8641
- Email: dxbapt@airindiaexpress.in
Available Services
Travel services at the Dubai office integrate a full range of offerings for customers:
- Flight bookings and cancellations
- Ticket rescheduling and refunds
- Check-in assistance (online, counter, kiosk)
- Baggage allowance and excess luggage information
- In-flight services (meals, WiFi, entertainment)
- Visa and immigration information
- Missing luggage and flight delay support
- Unaccompanied minor services
- Promotional fares and duty-free purchases
Transportation Directions
By Metro
Nearest station: Salahuddin Metro Station (Green Line) – 5 minute walk
By Bus
Multiple bus routes serve Salahuddin Road
By Car
Parking available near Arabian Travel Agency Building
Additional Information
- Web check-in opens 14 days before departure and closes 1 hour before flight
- Airport check-in counters open 75 minutes before departure
- Head office (India) contact: +91 44 4001 3001
The 24/7 call center of Air India Express located in India provides immediate support for all urgent matters outside regular office hours.
Customers seeking travel services at the Air India Express office in Dubai can access time-flexible hours that match their varied schedules. The convenient location of this office in central Deira allows customers to access travel services easily because of its excellent transportation options.
During Ramadan and public holidays always verify the updated office hours while using the continuous call center services when needing urgent assistance outside normal business hours. The details provided will enable you to handle Air India Express travel bookings from Dubai with complete confidence.
