Ever been in that frustrating situation where you really need to make a call, but oops - you're out of credit? Been there, done that! If you're a DU customer in the UAE, don't sweat it. DU's got your back with their super handy credit loan service. Whether it's for an emergency call to family or that important work message that just can't wait, they've got a simple solution to keep you going. Let me show you how to stay connected even when you're running on empty!
What is DU’s Loan Balance Service?
Think of it as your mini financial lifeline! When you're out of credit, DU lets you borrow a quick AED 5 to keep you going until you can top up. Pretty neat, right? It's like having a friend who can spot you some cash when you're in a pinch, except this one's available 24/7! They've got two ways to hook you up with some emergency credit - you can either grab it as a one-time thing or set it up to happen automatically when you're running low.
DU Loan Balance Options
1. One-Off Loan
This is perfect for those "Oh snap, I need to make just one call!" moments.
How to Borrow:
- Just dial *108# and hit 1
- Or if you're feeling lazy, text "5" to 1080
When is it Useful?
- Perfect for those times when you're caught off guard and need to make that one urgent call!
2. Auto Out of Credit
This is the "set it and forget it" option. DU automatically spots you AED 5 whenever you're running low.
How to Activate:
- Dial *108# and press 2
- Or text "AUTO ON" to 1080
How to Deactivate:
- Same deal - *108# and press 2, or text "AUTO OFF" to 1080
When is it Useful?
- If you're the type who always forgets to check their balance (guilty as charged!), this one's for you!
How to Borrow DU Credit
It's super simple, promise!
One-Off Loan:
- Dial *108#, press 1 (or text "5" to 1080) - boom, AED 5 in your account!
Auto Out of Credit:
- Turn it on with *108# and press 2 (or text "AUTO ON" to 1080)
- Then sit back and let DU do its thing! Want to check your balance after? Just dial *135# or text "BALANCE" to 1080.
Eligibility for DU’s Loan Balance Service
Not too picky, but there are a couple of rules:
- Duration of Use: You must have been a DU customer for at least 3 months.
- Monthly Usage: You need to have used a minimum of AED 10 per month on calls, texts, or other services in the past few months.
If you meet these criteria, you can easily take advantage of the loan balance service whenever you’re running low on credit.
Fees and Charges
Okay, real talk about what it'll cost you:
- Loan Amount: AED 5 is credited to your account.
- Service Fee: There is a fee of AED 1, plus 5% VAT, which will be deducted from your next recharge along with the loaned amount (AED 5).
- Auto Out of Credit Calls: If you use the Auto Out of Credit service to make a call, the charge will be AED 1.50 (+5% VAT) per call, with a 3-minute cap. If the other person does not answer, you won’t be charged.
How to Check Your Balance
Super easy to keep track:
- Quick balance check: Dial *135#
- Or text "BALANCE" to 1080
- Want to know if you can get a loan? Same thing - text "BALANCE" to 1080
Important Notes:
- Repayment: The loan balance will be deducted from your next recharge, along with the AED 1 fee (plus VAT).
- No Repeat Borrowing: Once you’ve borrowed credit, you can’t borrow again until the outstanding balance is cleared.
- Loan Duration: The loan is temporary, and the credit should be used within a short period until your next recharge.
See? Getting emergency credit from DU is no biggie! Whether you're the "oops, I need credit right now!" type or the "better safe than sorry" planner, DU's got options that'll work for you. The process is quick and painless, and the fees won't break the bank. So next time you're caught with a dead balance, remember - you've got backup! Need to make an urgent call? Now you know exactly what to do! Stay connected, friends!
