Navigating employment services in the UAE can feel overwhelming, especially for newcomers. Luckily, the Ministry of Human Resources and Emiratisation (MOHRE) has made it much easier for both citizens and expats to manage their employment-related queries through its Enquiry Services. Whether you're checking your work permit status or inquiring about a labor complaint, here’s a comprehensive guide on how to access MOHRE Enquiry Services in 2024.
What Are MOHRE Enquiry Services?
MOHRE Enquiry Services are online platforms designed to help UAE residents track their applications, complaints, and various employment-related requests. These services are available 24/7, making it convenient for you to check the status of your application from the comfort of your home or on the go.
The services cover a range of topics, from work permit applications and trade license verifications to complaints and approvals. It's essential for anyone working in the UAE to familiarize themselves with these services, especially since working without a valid work permit can lead to legal issues.
What You Need to Check Your Status
To utilize MOHRE's Enquiry Services, you’ll need some key documents and information:
- A Valid Emirates ID: Your identification is crucial for verifying your identity.
- A Valid Passport: This serves as an additional form of identification.
- Application/Transaction Number: This is your MOHRE Enquiry Number, which you need to track the status of your specific request.
How to Access MOHRE Enquiry Services
There are several user-friendly methods to access MOHRE Enquiry Services, ensuring that you can find the information you need easily. Here’s a breakdown of each method:
1. Through the MOHRE Website
Visiting the MOHRE website is one of the simplest ways to check your application status. Here’s how to do it:
- Step 1: Go to the official MOHRE website at www.mohre.gov.ae.
- Step 2: Navigate to the 'Services' section on the homepage and select 'New Enquiry Services.'
- Step 3: Choose the specific service you want to inquire about (e.g., application status).
- Step 4: Enter your application number and other required details.
- Step 5: Complete the CAPTCHA and click on 'Search.'
- Step 6: Review your application status displayed on the screen.
2. Using the MOHRE Mobile App
For those who prefer using their smartphones, the MOHRE mobile app is a convenient option. Here’s how to use it:
- Step 1: Download the MOHRE app from the Google Play Store or Apple App Store.
- Step 2: Open the app and log in using UAE PASS or create an account if you're a new user.
- Step 3: Go to the 'Services' section and select 'Inquiry Services.'
- Step 4: Choose the service you wish to inquire about.
- Step 5: Enter the necessary information and CAPTCHA code.
- Step 6: Tap 'Search' to view your application status.
3. Contacting the MOHRE Call Center
If you prefer a more personal touch, you can call the MOHRE Call Center, which operates 24/7. Here’s how:
- Contact Numbers:
- 600-590000 or 80060 (within UAE)
- +971-68027666 or +971-80060 (outside UAE)
When you call, you can communicate in various languages, including Arabic, English, and Urdu. Just provide your application or transaction number to the representative, and they will help you check the status.
4. Visiting MOHRE Service Centers
For those who prefer face-to-face interaction, you can visit one of the 40+ MOHRE service centers across the UAE. Here’s what to do:
- Step 1: Find a service center near you on the MOHRE website.
- Step 2: Call the center to confirm its operating hours.
- Step 3: Bring your Emirates ID, passport, and application/transaction number.
- Step 4: Wait for your turn, meet the service executive, and provide your details.
- Step 5: They will check your status and give you the information you need.
Accessing MOHRE Enquiry Services in the UAE is easy, with various options to meet your needs. You can check your application status online, via the mobile app, over the phone, or in person. Staying updated on your employment status is essential in the dynamic UAE environment. Make the most of these services for a seamless professional experience. If you have any questions, feel free to ask in the comments, and we'll be glad to help!
