Customers of Federal Bank have access to various convenient methods that enable both account balance checking and financial management. Federal Bank provides users with two banking access options: a quick missed call system and its comprehensive mobile app solution. The article explains the available methods for checking account balances and obtaining mini statements and performing essential banking operations.
Missed Call Based Balance Enquiry
Federal Bank enables customers to access their account balances and mini statements by dialing their telephone number to their missed call service. The missed call system benefits users who want basic mobile banking services from both internet and offline perspectives.
Eligibility
- The facility is available exclusively to customers who live in India.
- The bank requires customers to register their mobile number before using this service.
How to Register
The missed call balance inquiry service can be activated by sending an SMS with the correct format to 9895088888:
ACTBAL <space> 14-digit account number
How to Check Account Balance
- Give a missed call to 8431900900.
- You will receive an SMS containing your current account balance.
How to Get a Mini Statement
- Give a missed call to 8431600600.
- An SMS containing the last few transactions of your account will be sent to your registered mobile number.
How to Deactivate the Service
The process of deactivating missed call balance service requires users to send an SMS with this format to 9895088888:
DEACTBAL <space> 14-digit account number
Charges
- The service operates without any charge to qualified customers.
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FedBook – Digital Banking with FedMobile
Federal Bank customers who prefer advanced features should use the FedMobile app that includes a FedBook feature. Through FedBook customers can access their banking account details in real time to use all banking services.
How to Use FedBook
- Login to the FedMobile app.
- Tap the ‘FedBook’ icon on the home screen.
- Swipe left to select the desired account.
- View mini statement (last 10 transactions) or tap ‘view full transactions’ for a complete statement (up to 180 days).
- Apply filters to search for specific transactions based on date or type.
View Individual Transaction Details
The transaction details you require can be accessed through FedBook:
- Tap on ‘View full statement.’
- Select the transaction.
- View details such as transaction ID, balance at the time of transaction, and status.
- Copy the transaction ID if required.
Search for a Transaction
- Tap on ‘View full statement.’
- Use the search function to find transactions by remarks or filters.
Account Summary
Through FedBook users obtain access to multiple linked accounts within a single interface:
- Tap ‘View all accounts’ to see details of multiple accounts.
- Set a default account for easy access.
- View, download, or request an account statement.
Download & Email Statements
Federal Book provides users with two methods to obtain account statements via download or email distribution:
- Tap ‘View details’ and select ‘Download Statement.’
- Enter a secure password to view the downloaded file.
Password Format:
- First 4 letters of your name (all caps) + Date of Birth (DDMM).
- Example: If the name is Anu Thomas K and DOB is 10-09-1965, the password will be ANUT1009.
Pay Loan Amount
Through FedBook users have the capability to make direct payments for their loan dues:
- Select the loan account and tap ‘Pay Amount.’
- Enter the amount and confirm using MPIN.
Close Deposit Account
Need emergency funds? Users can immediately close their deposit accounts through the system:
- Select the deposit account and tap ‘View Details.’
- Confirm the closure request.
Request a Cheque Book
Users do not need to visit bank branches to request cheque books:
- Tap on ‘Request Cheque Book.’
- Choose delivery options and number of cheque leaves.
- Check the order status from the app.
FAQs
Is there a charge for using missed call balance enquiry?
No, the missed call balance enquiry service is completely free of cost.
How secure is the FedMobile app for online banking?
The FedMobile app uses advanced security features, including MPIN authentication, to ensure safe and secure transactions.
Can I check my loan details through FedBook?
Yes, you can view active loan accounts and make loan payments directly through the FedBook feature in the FedMobile app.
How do I reset my FedMobile login credentials if I forget them?
You can reset your password or MPIN via the FedMobile app by selecting Forgot MPIN and following the instructions to reset your login credentials.
Customers of Federal Bank can handle their accounts through digital platforms as well as offline channels. Through FedMobile and its FedBook feature customers can gain complete banking solutions while they can also use the missed call service for fast balance inquiries at Federal Bank. Users can now access swift account management through FedMobile or register for the missed call services to download the app right now.
